This place is low on customer service and high on frustration.
I agree with the other reviewers that the time it took to make an appointment is extremely frustrating. I first opted to stay on hold for 6 minutes. With no luck, I left a message. When I missed the call I had to call back and go through the same thing.
The facility itself is dingy and dark. I don't expect a resort setting when I go to a doctor's office, but it looks circa 1980. The front-end staff acted like you were there to please them.
After I got to the waiting room I waited almost 45 minutes to see the doctor. Really?
On a positive note, the staff checking the vitals, etc were very nice and friendly. Dr. Hines seems like he sees many patients, I didn't get a very warm feeling from him.
Skip this center.