This place is total hype. I was severely disappointed! Walked by about a year ago as they were getting ready to open for business, and finally got to go in last week on a return trip.
Visited Monday, 12/18/17 at 11:30. The line was wrapped around the corner down to the restrooms, it was crazy. We jumped in line anyways, and considered abandoning ship - it definitely was a SLOW moving line. We waited almost 30 minutes. Eventually got to order; there was one person taking orders (this was on a Monday), and it was quite chaotic. The three of us ordered and paid separately. I ordered the sausage, egg, and cheese sandwich.
The service was SUPER SLOW. I could see they had pans full of precooked eggs, sausage, bacon and the lot... All they had to do was slap it together! But they just weren't cranking it out very quickly. The guy that ordered right before me got his out in about 5 minutes. The other two were bloody slow... Nearly 15 minutes after ordering; or 10 minutes after the guy right in front of us got his. Not sure what the issue was, but everything was out of sorts. Now almost **45 minutes** in, I was just happy to have a sandwich!! Oh and the girl barking names out... Pretty sure... No, certain, that she hated her job. She dgaf about anything, period.
My sandwich (again, sausage/egg/cheese) was insanely disappointing. The brioche bun lacked any character other than "bland." The turkey sausage had potential, but likewise was bland. The egg was super runny, which I am NOT okay with. The cheese... Not even melted, like it was just slapped on top of cooled ingredients. Overall, a super disappointing experience. 45 minutes for a sandwich that was just short of "gross" (I'll take bland over gross) was in no way worth it.
Last comment... the "fresh" OJ that was $5 for about a 12-14 oz portion was definitely not fresh tasting. Perhaps it was fresh squeezed, but if so, the oranges that were used were anything but fresh.
Blech. Not even sure why I'm giving two stars... I guess because I waited so long, I didn't want it to be a total loss. Enjoy the hype, but this place is definitely not for me.