These people are totally inept at everything they do. I called to make an appointment for my granddaughter, gave them my insurance and they said everything was covered for an eye exam for glasses and contact lenses. I sent my granddaughter there for her exam and find out they're now charging her $55 for something that I specifically wanted to make sure was covered by her insurance. They're total rip off business. I wouldn't trust this company any further than I can throw them I will not ever go there again and I will certainly not order my granddaughters contacts or eyeglasses there since they are thieves.