Twice now I've done large takeout orders-5+ chicken with rice and potatoes and twice now I've been accused of not paying for everything in my order. First time was a very large order -LRG rice/potatoes salad and 7+chickens. They didn't charge me for the salad or so I assume so when I went to pick up I was accosted about if I paid for that salad or not. I would assume if I ordered it with the rest of the food, I paid for it with the rest of the food. Apparently not. So I paid a second time for salad. But it didn't leave a good taste in my mouth, so I waited a bit to try this place again. Second time slightly smaller but still "catering" order. I didn't specify if it was mild or hot sauce so they offered both. I accepted , assuming it was free with the order but the young man put the jarred sauce in the bag. I guess you pay for those kind? He was giving it to me as in like here you go have a nice day- the lady freaked asking if I paid for them. I have no idea lady I just pay the total you gave to me! So she tells the guy to take the jars out and just give me a different container. Fine. Dandy. But again don't question me if I paid for stuff if you just rang up the total and I just gave you 150+ dollars. She made it sound like I told him to give me the jars of sauce like I'm trying to steal lol
A lot of people have noted the food is good, and I agree. But the customer service is severely lacking. Train the employees correctly and then you don't have to bombard the customers about what and if I paid for everything...