I've never met Walt but I have to imagine he's proud of his Ace, and he should be. You know, Ace is the always the "little pricier but good service" store and, for my two cents, the service is worth it. Don't get me wrong, if I'm just buying a board or a shovel, I can get it cheaper elsewhere and I can handle it myself. But when I have to get nuts/bolts/fasteners -- just stupid little items that I can find on my own but would rather just have someone help me -- Ace is my destination of choice. They've got great floor employees who are always able to help me (even if it means asking another employee for support) and that's actually very refreshing.