By far the best sandwich chain I've come across. This location in particular is the one I go to, and after 4-5 visits I am very pleased not only with the quality of food but the service as well. Always receive a friendly greeting as soon as I walk in, people are smiling and seem like they enjoy working there. When I order take-out the food has been ready in like 5 mins and I have a 10 min. drive, and when I forget to call ahead, i have yet to wait more than 5-10 mins even on a busy day. When we we eat in, I notice the that they have a person come around to make sure that we are enjoying everything, which is a shock coming from a chain, but It's a great touch and shows they care. I love the meatball sandwich and the New York Steamer, both are just plain awesome. The sandwiches are always hooked up on the goods. Good cookies too. I don't even mess with Subway or Capriotti's anymore after coming to Firehouse Subs. Keep up the great service!