I had to wait 45 minutes to receive my car (this is a LONG time with two young kids after a long flight especially when the floors aren't clean enough to let your crawling age child down) and it took an even longer time to check the car in because the person who checked us in curb side wrote the wrong number down which lead to my husband and an associate driving out to their outer parking lot to find the car we had rented to prove that we had filled the tank amongst other things.
The car itself was clean and in great shape and we had no issues with the vehicle itself or payment issues.