After having great a few great experiences with Haven Day Spa, I am really sad to have to leave such a bad review. I have been reaching out to the staff for A MONTH! I have emailed several times, called and left voicemails several times, I've reached out via yelp and facebook. I am at a loss. I bought a massage package back in March or April for $200 dollars and now I feel like I am being robbed. My last attempt will be to see if they are even still located at East Blvd. I am very upset and I feel like this whole experience has made me lose all faith in the respectability of this business.