I had a wonderful experience with this company. On the day of the appointment I received a call from Marcus who explained that the team scheduled to come was not able to come however he immediately gave me options. We rescheduled the time for later that day. The two ladies showed up on time. They were professional (even greeted my two boxers ) and got right to work after asking questions about what I needed. Afterwards my house looked and smelled great!! I I'll be calling them again.