The only special thing about this hotpot joint is its price.
I went on a weekday so the price for me was starting at $26. It seems the only thing you get for free is the dipping sauce. There's no free broth (why?!), drinks start at $2.50, so expect to pay at least $30 for a standard hotpot meal. Other places at least give a platter of seafood or free tea, not this one.
The servers all use tablets to put in your order. You'd think this would reduce human errors and missed orders as all order are digitally sent to the kitchen. That is not the case. After waiting hungrily for 20 minutes with only beef being brought out, we told the server to check our food status and we ordered more food. Only some items from our second order came, and that was after another lengthy wait. For our third round of order, most items came but not all.
The portions are also not generous. We received one piece of meat/wonton per person at our table.
Service was decent though.
There's many other better hotpot places in Markham and Richmond Hill.