After hearing of the closing of the University City location, I took the trek down to Matthews for some quick gifts for some visiting company. The location is a bit far from where I live, and the area is a bit confusing to navigate. I made it to the store, but only after some weird traffic events!
The store was similar to other locations. Neat things are spread about the store in a weird trader's market style. This location, however, was not as tidy as I had experienced at other stores. The shelves seemed to be well rummaged, and things were strewn about the floor. It seemed that they could use a couple days to get the store back into a sensible order.
They had some great stuff for sale; interesting snacks and soaps from around the world. Their prices were on par with other locations. They had quite a bit of inventory, which I'm sure contributed to the cluttered atmosphere.
As other reviews mention, being next to a BB&B is more of a challenge for the consumer, as there is a sense of redundancy going on.