Was in Charlotte for the Half Marathon and as I was walking to the Expo from my hotel, I had my eyes out for a place where I could pick up a quick, healthy lunch, preferably a sandwich. I saw this place as I was walking and based on the reviews, it was Yelp approved.
I've never been to a place like this before (supermarket and deli combo) so walking in I was kind of confused. I saw seating so I was like "Do I just sit down? Will someone come to get my order if I do?" But then I saw other people forming a line towards the back and as I peeked my head in that direction, I saw a small window for orders. I stood in that line and reviewed the menu as I waited. I ordered the turkey sandwich on whole grain which consisted of turkey, cucumber, lettuce, tomato and Dijon vinaigrette. After I ordered, they handed me a hand written receipt and told me to pay up front. It didn't make sense at first. Why couldn't I just pay right there? But I quickly understood that the concept was to give customers the option to buy other items within the market and pay as one total up at the front registers. Ok got it! I did grab a bag of BBQ Lays on my way to the register.
Right after I had paid, I went back to the pickup window and my order was announced within a quick few minutes. After I picked up I looked around to see if there was any open seating. There wasn't and even if there had been, I was once again confused. No one had asked me if this was to-go or takeout. I didn't know if I was allowed to sit in there or if that was for customers who specifically stated that they wanted to eat it there? Again, confusing setup.
So anyways I took my sandwich and chips and threw them in my backpack figuring I'd find a public area to eat. Luckily for me, it worked out well. Less than a block away there was a very pretty seating area outside of the Wells Fargo building. It's right by a pretty water fountain and there are many open tables, mostly filled with downtown (or uptown as it's called in Charlotte) coworkers eating lunch together on a Friday afternoon. I really enjoyed dining there!
As for the sandwich, it was pretty average. Nothing you can't make at home, but it was what I was looking for. Overall, just a tiny step above Subway. I'd recommend this as a decent place to grab a bite to eat with coworkers if you work nearby. Other than that, meeeh. Average meal and semi-confusing setup warrants a 3 rating from me.