I walked in, this place is beautiful and I have been excited about my appointment since I booked it a few days prior. I was greeted and a couple of sentences then I was told I was double booked with a last minute walk in which I didn't mind as much. According to their website they only take appointments and when I called I confirm this as well. I stated just a couple of things I wanted that I would look for in a dress no help with this. I had no help finding dresses nor was she there to help me with my appointment. I found nothing but 5 star reviews for this place but I was very disappointed and so was two of my girls in my wedding party. My experience was not great and I would not recommend this place