Ordered pizza for delivery, 40 min goes by and get a call from an employee saying our drivers car broke and we had to wait for another driver. Which okay I understand but then you leave my pizza sitting around for another hour instead offering a fresh pizza. Unprofessional and bad customer service. Then we called to cancel for how long it was taking and told us we couldn't cancel a cash order. So I sent the driver away with my hour old pizza and again no offer of an actual fresh one like we were going to pay for. The management and employees need some training on how to deal with situations like this. I was not rude or anything either.