I had my first tattoo done here 2 years ago. I was getting a tribute to my mom who was losing the battle with breast cancer. I scheduled my appointment with my artist and left my deposit. The day of my appointment I brought my mom, who was very sick at the time. They then told us that she wasn't allowed to come back with me during my session due to shop policy!! (News to me!!!) Not only was it an ordeal getting her there in the first place, but the whole point, which I clearly discussed with my artist, was to have her there with me to share something very special to her and I. My husband ended up having to drive her back home. I was very disappointed and felt trapped having already left my deposit. Now, 2 years later, my tattoo (that never sees the sun) has lost so much color that my new artist has to go over it again.