Yelp, you need a minus star system!
It has always been my practice not to enter a restaurant with dirty windows. But it was between lunch and dinner so we gave them the benefit of the doubt. We were seated promptly and once settled in we noticed at least 3 dirty tables. There was some sort of (blaring) techno dance music that sounded like the soundtrack for a gay porn movie playing.The waiter took our drink order (a beer and a glass of water) and they wait began. After what seemed like a long time he returned with 2 waters and asked if we were ready to order. I chuckled and asked him if they had to go to Germany for the beer. He apologized and said the bar was backed up. Now mind you the bar was empty and there were a total of 4 tables occupied. When he returned with the beer he set it on the table (did not offer to pour ) next to the glass. About this time the staff decided it was time to clean the dirty tables. These kids have obviously never been trained on serving or bussing a table. The clatter of glassware and dishes was a welcome change from the loud music however. Finally someone dropped a few dishes and they crashed to the floor. When they came out with a broom and dust pan we suddenly realized the charcoal gray floor had a film on it from a poor mop job from some time in the past. Once the clean up was complete the broom and dustpan remained propped against the table for the rest of our stay.
We decided on a pot that consisted of crab, clams, mussels, hot link and shrimp. When it arrived it was luke warm and no melted butter. The server trotted back to the kitchen and did not return until we flagged the manager down to ask about the butter. By now the pot was cold!
Now lets talk about the food: Its obvious these pots are pre-portioned and put in net bags where they are dropped in hot water to cook. There is little to no quality control. There is very little broth ladled into the bottom of the pot and the net bag is set on top. So the ingredients in the pot are not cooked in the broth described in the menu. The food here is not prepared it is assembled.
Clams: minuscule and tough
Mussels: Non descript and dry
Crab. Nice looking shells full of air and very little crab.
Shrimp: Mushy
Hot link: unable to cut with the knife provided.
The bucket in the middle of the table (for shells) had not been thoroughly cleaned from the last diners and the roll of paper towels was damp on one end. These towels serve as napkins.
Word to the wise. Stick to the dirty window, do not enter practice.