This was my first and last time coming to this location. Came here with my boyfriend. The host was good and we were seated promptly. Our server came and took our drink orders. When our meal came, we had to ask for the chalet sauce and for ketchup. Our server was taking way too long to bring the ketchup and chalet sauce, so we had to take the ketchup from a nearby empty table. Our server later showed up with our ketchup and chalet sauce. My boyfriend explained that we took the ketchup from another table. She said ok and began to walk away without giving us the chalet sauce she had in her hand. That's when my boyfriend said "...we'll take the chalet sauce thou.." She laughed and brought the sauce back. We finished our meals and our waitress asked if we wanted to see the desert menu, which we said yes to. We ordered the mini donuts. The waitress took a couple of our side plates but left the rest...so we still had dirty dishes on our table when our dessert came...and they remained there when we ate our dessert. We even put all of our dishes near the edge of the table to make it easier for her to see/take. The picture of the dessert showed the donuts had plenty of powdered sugar on them. When our donuts arrived, there was barely a pinch of icing sugar on them. Only a couple of donuts actually had a sprinkle of the powdered sugar on them. When we finished our dessert, we waited exactly 28 minutes for our server to return. That's 28 minutes from when we finished the dessert...so we sat there with dirty dinner/dessert plates in front of us for nearly half an hour. Our server headed in our direction and was actually going to walk right past us when my boyfriend asked if we could have the bill. She said "yes" and kept walking...she didn't actually stop walking when my boyfriend asked for the bill. She brought the bill, we paid, and we left. I don't know if the servers there are overworked or undertrained, but at no point should I have to stare at dirty dishes while eating my dessert, wait practically 30 minutes to have the opportunity to ask for the bill, or ask for something that's supposed to come with the meal in the first place (chalet sauce). Won't be coming back to this location.