Pole Position Raceway is a lot better than the other indoor kart racing place but I can see some negatives. It's little more challenging so I can see beginners complaining especially if they want it simple. Any tap on the barriers makes the course go misaligned which is pretty irritating especially when the first turn is a huge bottlenecks and the course gets real messed up there. They can slow down everyone's all karts remotely when theirs a big spill. They are slow at fixing accidents or spinouts. Also I hate that they'll wave that flag that tells you to let the other karts pass you, I'm driving here with my fist in the air.
Personaliy I don't like indoor kart racing because I rather be outdoors on larger and wider courses but for what Vegas has this place is awesome. Nice, clean, well maintained, there's ventilation and A/C. Their equipment are in excellent condition, everything from their karts, helmets, seat belts, etc. Their prices are standard. There's an arcade and snacks.
I like the giant screen displaying your current time and position so you can see where your at while you drive but beware don't catch yourself starring at it, it located right where the toughest turns are.
I'd say they did almost everything right here and would be back. Great for groups.