This is now our go to place, but only if you can get a seat. They really need to open both floors on busy nights. I have seen so many customers walk out because they can't find a seat on the 1 floor that is open and packed. I bet they were so mad because they had to spend 20 minutes finding a parking stall, only to get in and not find a seat.
Being a new waitress/bartender, I cant complain about the slow service. It's hard when they understaff and you have to look after 20 tables and try to provide service to all those tables with equality. Until you are a waitress, you CAN NOT judge someone on their service. Unless there are 3 people in the whole place and it still takes 10 minutes for an acknowledgement.