By far the best service I have received in...Forever!! I was in search of a LeSportSac backpack (Polynesian Paradise pattern) and it was SOLD OUT on-line, so I contacted the LV outlet store and spoke w/ Alyssa. She knew exactly what item I wanted and said it was in stock and 40% off what I would have paid elsewhere. Glorious!!! She shipped my item that day and I received it the following day! Wow, that was fast!!!! She even included a nice, hand-written "Thank You" note! I'm impressed!!! All stores & customer service personnel, "TAKE NOTE!" This is how a GREAT store is run & done! Thanks Alyssa & LeSportSac! You guys are awesome!!! If I had a megaphone, I would announce it to the world...good thing there's YELP! LOL! ;)