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2013-07-08T00:00:00
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Needed pizza/wanted pizza!! We ordered a full order of chicken strips, medium heat with ranch dressing on the side and a pizza. When we got home the pizza was perfect, but the chicken strips had no seasoning at all and the ranch dressing was missing. Too far to go back, so we just dealt with it. We should not have to just deal with it. This location is extremely small (approximately 6-8 tables) and there were only two couples in the restaurant at the time, so busy would not be a possible excuse. I saw five uniformed employees and one individual with an outfit that would suggest he was a manager. So, there was more than enough staff to remember something as simple as ranch dressing and seasoning on chicken strips. Don't get me wrong I do like Rosati's A LOT - however, it is so frustrating when you do not receive what you ordered and you didn't check before leaving the restaurant because you assume seasoning and ranch dressing isn't so difficult to remember. We have never got takeout at Rosati's, we typically go to the one up North off of Durango. So, next time we want pizza, we'll have to go and eat at the restaurant as it seems the West Cheyenne location can't manage to fully and/or correctly prepare a takeout order.
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