Customer Service is a thing of the past? Not with Spring King Garage Door Service!! I had my garage door springs go out on me late Sunday Night so the door would not go up nor down; Luckily I did not have my vehicle in the garage or I would have been in a bad situation. Did my research on Yelp Monday Evening looking for someone in Chandler where I live for I want to reward and incentivize local business if I can before I reach out to the Large City to the west of me who can certainly keep the Phoenix businesses busy. Thus got down to three local chandler businessess and called one around 2:15pmish to see if they could fit my problem into their already busy schedule. I was expecting "hey I am pretty full today" response and got "Yes, I am busy yet I think I can fit you in later in the day maybe 6pm" WOW, the brother is working beyond 5pm. Called a couple more and they were all for tomorrow morning so I called Spring King back and he said 4pm. Cool, I can get this done and his pricing was lower than the other local places. I asked him about the type of spring I saw on his website which was a smoking deal and he advised it was standard and OK however it would not last as long as the other springs he carried on this truck. The recommended springs he aeinstalled were only $40.00 more. Yet they would be more trouble free given the constant up & downs on that door plus more years of dependability. So we set up the appointment. BUT as things go in life I was about 10 mintues late from 4pm appointment. . He had come by at 4pm and waited and left for his next appointment. I called him as soon as I could get free for I could not make that call at the business I was doing business in at that time. When I reached him, Brendan, said he was at another customer working on their door! Drats! I would have to get him another day and time. BUT he said, will you be around later for I can swing by after my last job of thd day is done and take care of you. WHAT? i messed up and he is coming back to take care of MY PROBLEM?? Unheard fo in todays world!! So he swung by before the sun set and got me the springs I needed and then put on some new rollers on my rails for my door soundled like a wooden roller coaster at Belmont Park in San Diego. I paid him for doing this along with the springs. Well, at the end of day my problem was resolved with no extra or hidden charges or service fees (hate those!) and my door sounded brand new. Out the door with new springs, rollers and a door tuneup for under $200.00 The moral of the story is "Great Customer Service is alive and well in Chandler AZ at Spring King Garage Door Service Company where the small local Chandler Businesses profession treats you like a King! Highly recommend Brendan and Spring King Gararge Door Service Company to all my neighbors and citizens so that they get great service and keep local Chandler Business alive and prospering!! You wont be disappointed!