I tried them before and had oxtails, everything about it was terrible including the service. ( Charleston location ) So I went to the Charleston location today. I placed a call in order for a half portion of Short Ribs with Mac n cheese and collard greens for sides. Let's start with the actual call which I had to place 5x's before I got an answer. Not the most professional people answering the phone. I get there and a young lady named Tonisha help me. She was very pleasant, however the rest of the staff were quite loud and ghetto. It seems that they were having their own little party, which is probably why I had to call so many times before getting an answer. After all they didn't look that busy when I walked in. Now let's get to the food. It looked like something you would get I a school cafeteria. It was 1 rib, the sides were skimpy and not good at all. I was actually upset that I live so far away and I had to eat it. I would've been more upset if I had waisted $16.73!! Would I eat here again? Probably not!