Similar to other Yelp reviewers, I felt like the women working in this store judged me from the moment I walked in. I had a bag of dresses and work suits only worn once or twice. The woman acted like she didn't even want to go through my stuff. I could tell then and there she wasn't going to buy any of it, but I went ahead with it anyway.
I filled out their form and said I'd just wait in the store until they were done. It wasn't busy and there was no one ahead of me.
The woman quickly went through my stuff and then put it back in the bag and set it on the floor. She first made it seem like I brought it the worst kind of stuff, saying it was "too well loved" and that the shoes I brought in weren't up to their standard of "looking like new."
I had good brands--j crew, cynthia rowley, Tommy Hilfiger, etc.
It doesn't bother me that they didn't want to buy any of my stuff, but it does bother me that they treated me like some second class citizen. I was wearing workout clothes and no makeup, but that shouldn't matter.
I left and took my stuff to near by Plato's Closet and Style Encore and they both thought I had really nice items and bought most of them. I have nothing but good things to say about them both, especially Style Encore. I told them about my horrible experience at Clothes Mentor and they actually apologized for the service I got there.
It appears this location of Clothes Mentor really only wants to cater to women who are over 45 and enjoy wearing Talbot's from head to toe. I will NEVER go back and I will tell everyone I know to go to their competitors.