Everyone here is awesome! Even people who don't work there answer questions and help out when it's busy! They carry everything smoke related that you would need and all the best hookah products for the best prices! I just got the best hookah that I have ever bought and I have bought all 4 of my hookahs from them in the past 5 years! Don't go to anyone else, you would be disappointed, with HOS you won't be disappointed.