My husband and I have been here three times. The first time we brought his parents, and everything was phenomenal. The service was attentive without being pushy, and the food was spectacular enough to make us see the funky decor as "quaint" instead of "gross." The eggplant parm was amazing, and our appetizers of olive tapenade with pita chips got fought over at the table. Sangria, a summertime special, was quite good. The hall is plastered with news articles about the owner, a school principal who opened this restaurant. She was not in the kitchen that night, and we were excited to come back when she was. The second time we went, we brought my parents, and the restaurant we had raved apart made us look like liars. Granted, my eggplant lasagna was really good, but the poor girl waiting on us was harried, forgetful and terrified every time she had to come back to the table and tell us they were out of something - the appetizer we'd ordered, the dish my mom ordered, and finally iced tea. ICED TEA? How does one run out of iced tea? It literally takes 10 minutes to brew a pitcher, 3 to brew a glass. (I'm from the South - I know iced tea.) My mom would do anything for a gelato, and we waited so long for her dessert to arrive that we finally just cancelled it, paid as quick as we could and ran for the door. It was awful, and the owner was cooking that night. We were baffled, so my husband and I decided we'd need a tie-breaker visit. The third and most recent time we went it was great again. I again got the eggplant parm (I wasn't trying to hedge my bets - it really was so good that first time). We loved everything, again. The waitress was awesome, the cocktails were great (the Basil Smash turned me into a gin drinker but was extraordinarily strong) and everyone in the dining room - three tables on a Friday - was having fun. And guess what? The owner wasn't there that night either. I'm sure it's coincidental, but I can't help but think that the line might be running better on some nights that on others. When we paid, the hostess asked how my drink as since she was bartending that night and did not know how. How do you NOT schedule a bartender on a Friday night? The consistency just isn't there - who knows what you'll get? We out out to eat once every two weeks - on payday - and I'm not gambling that treat on Sole Sapori - it's just TOO hit and miss. If I'd rate it on times 1 and 3, I'd give it 5 stars, no doubt. Time #2 would be 1 star. So I'll rate according to the average....but be warned.