So I went to spend some time with my daughter, my best friend and her son. Well my mistake!! We arrived and attempted to use our point cards that we had bought and registered in Virginia. Only to find out after several phone calls that you can't use them in other states than where they where bought. The management had no clue who what how or what to do with the cards. No one told me that the management was not trained or educated on the use. Also I was not informed anywhere that they did not transfer state to state. I hope someone @chuckecheese corporate looks into this. I'm out over 100.00just in cards that I bought, let alone what my best friend bought. Hopefully parents read this and only buy what you need. Or better off drive to Dave and busters or somewhere with a better points system and better management.