I purchased a used 2010 Lexus RX350 and was only provided with one key. I got ahold of a spare key and needed the 'smart key' to be programed. Called numerous shops, most who either couldn't cut and program a Lexus key or would give me the round-around about "maybe" being able to do it.
Emir was quick to return my call and reassured me that he would do everything possible to help me out. On probably the snowiest day of Cleveland, he kept his shop open for me. Within an hour he was able to program my smart key and laser cut the spare fob.
Thank you again Emir.