This is your run of the mill Starbucks. Or is it? Out of all the Starbucks, I'll give this joint 5 stars. You want to know why? It's because the baristas here are HEROES!
Heroes for working at the busiest Starbucks in NE Ohio. They deal with the perfect storm: tired caffeine-addicted doctors, nurses and health care personnel. They serve the understandably anxious families of the patients who might have stayed up all night in the emergency room. They have rescued several from terrible nights on call, they serve patients and visitors who might be having the worst days of their lives, and might have helped these same patients by keeping that sleep-deprived surgeon awake. To choose to put a Starbucks in a hospital is pure evil genius, but these baristas don't have to suffer. Don't yell at them. Call them by the name on their tag, give them a tip, maybe a smile, and heck maybe adopt one.
In Cleveland Clinic culture, falling in line here has become a social event. That line is long, but it goes surprisingly fast if you run into someone you know. Embrace the line. Be a part of it.