Been here twice, once for pedi and gel manicure, and tonight for just a gel manicure. Had a total of 2 different guys work on my nails, both were very good. Tonight's guy, the one who breaths a bit hard had a very firm technique. I'd say, if you're sensitive ask for another technician. But for me he was ok. Just has a firm hand. Everyone there seems sincere. They talk to you as a friend, not "salesy" or unnatural. Just like they know you, and want you to be happy! The first time I was there it was a very hot day, 110+. They greeted me with a bottle of water, and offered another bottle for the road. Tonight the weather was cool as it was raining all day, but their hospitality was the same. My gel nails lasted just over 3 weeks, and if it weren't for my nails growing out, they'd still look good. Also, they are priced a little bit less than most shops in this area and I appreciate that very much! I look forward to going here whenever my nails need to be tended to:-)