So I posted before after my mirror was broken and caused damage to my car! I spoke with any and everybody in the company and not one person has emailed me back as I requested! Scott(upper management) tells me that they are not going to fix the damage to the door, so I asked if Clean Freak is saying they are not at fault? Scott said nothing in response to my question! This company policy on customers is to try to wait you out! That will not happen with me, come by next week and you might see my out there with signs showing people what happens when you pay Clean Freak to wash your car and they FREAK it up!