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2017-12-11T00:00:00
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***Please Pass On This Place. You Will Thank Me. Over Priced & Small Portions*** This review is a MUST read. I scheduled a Postmates order that went wrong. I called the restaurant and Fran, the owner, was very adversarial saying it is a Postmates issue. I reminded her that she, herself, signed up for Postmates. I actually called her out of courtesy to let her know how her menu was being listed online in case she encountered other issues from upset customers. She was clearly not aware. She said Uber Eats and Postmates are the bulk of their business. Her adversarial attitude sure didn't seem like it. Nonetheless, Postmates refunded us and I knew they would. This place is way over priced given the portion sizes. They are family owned which makes it very difficult given other downtown competition. That being said, if Fran is going to continue to address issues the way she addressed ours, I see their family business coming to a close quickly. Fran did say she would call Postmates, however she didn't do that for me and continued to be argumentative. I do see on Yelp there are very positive reviews, however I believe it is important to assess owner and staff attitudes and if they actually value their customer's business. We will not recommend this place. Just wanted to share our experience. Way overpriced and a hassle. Fran may have been having a bad day and I hope she re-assesses her behavior.
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