Over rated, over priced, mediocre sloppy burgers and the meat is nothing special (pretty good fries).
The menu reads like a manual on how to induce a heart attack and there are only really a few real "normal" (you know, like two patties and cheese with some lettuce, tomatoes, etc.) burgers on the menu and they generally come slathered with home-made mayo. The choices are overwhelming and appear as though a suicidal compulsive eater pulled it together. Many of the choices make no sense and almost all are swathed in some form of bacon, pork, mayo, which makes it difficult for those who might not like those products, especially since the staff gets ornery if you try and sub. / change. The standalone list of toppings is rather short and "they" advise against basic toppings... right after creating monstrous coronary disease specials with a million toppings... a bit confused.
The meat is cryptically sourced from a "federally inspected plant", whatever that means. One would imagine it's the same as the meat one would find in a Taco Bell or in prison. The --too greasy--burgers were undercooked, with extraordinarily thin patties almost tasted boiled then grilled; i.e. bereft of flavour (with a mystery meat greyish colour) which is subsequently added through the myriad of sauces and toppings offered. We were told the burgers would be cooked medium, but they were more like medium to medium rare... great for good steak, not for mystery, likely GMO meat.
I went there twice to give it shot again (as I live close by) and even took my better half the second time. She was in agreement with the views expressed above. The two of us had two burgers, one fairly simple burger with jalapenos (which the server seemed reticent to add) and a lamb burger (very, very gamey and I am a big lamb fan), fries and one fountain drink and our total came to a hair under $32. Absolutely ridiculous... our amazing Dim Sum brunch at Crown Princess where we stuffed ourselves came to $37 with awesome jasmine tea and a pop that afternoon. One can walk into Big Smoke Burger, Five Guys or even Hero Burger, amongst the innumerable gourmet burger chains infesting our city, (I will say the "Gourmet Burger" chain is overrated too) and get organic and / or antibiotic free meat that tastes better, on better buns, with more menu flexibility for less.
The fries where the one saving grace, although not enough to save this joint for me and the missus. Oh and by the way, who places a sign of a cow urinating by a kitchen (pointing to the washrooms) in a restaurant?