We ordered while staying at the Squaw Peak Hilton. Fortunately, everything we ordered came and was good. The receptionist was friendly and accommodating. However, we didn't receive any plates, napkins, or forks. I asked numerous times to make sure they were included. Our driver also got lost and had no idea we were at a hotel. I also think for the price it wasn't a great value. I don't think this is a bad establishment it just think they didn't have it together today.