Spa Bliss is a 1-woman show, and trust me that's a good thing. Tina is an expert in her craft with her years of experience becoming obvious as soon as she starts navigating your trouble spots. I have chronic tightness in my back, hips, and legs, presumably from sitting in front of a computer all day. When I come in for a 90-minute deep tissue massage, she remembers me, focuses on exactly what I come in there for, and almost always goes over my allotted time until she's covered everything she needs to. And she's the only masseuse I've ever been to that incorporates hot stones and hot towels without charging extra.
Because it's just Tina and no receptionist, you can't just call and talk to someone about available appointment times, as she's busy giving massages throughout the day and obviously can't answer incoming calls mid-appointment. In today's world of instant gratification, I can see why that could be offputting to some, but I've never had trouble getting Tina to call me back within 24 hours of submitting a "request an appointment" inquiry on her website. And since her website and "spa menu" is more up to date and easier to navigate than most, you know exactly what your options are without needing to talk to anyone.
I think I've tried every massage place in South End and Dilworth, and Tina definitely has them all outclassed. I would (and do) recommend Spa Bliss to anyone who asks, and have no need to go anywhere else in Charlotte for a massage.