On Cue Billiards showed up at my house on time and the guys were professional and wanted to make sure we were happy each step of the way. They were accommodating in bringing out felt samples and were patient as my husband and I discussed the different options and then they worked diligently to get my table re-felted and installed. Due to the fact that my table is outside, I needed to call them back out to make some minor adjustments and they were so nice about it! They took care of us and provided excellent customer service while doing so, I will definitely be recommending On Cue Billiards to my friends!