Not sure of the bad reviews. Service has been both good and slow but it is expected if you come in on a holiday or wknd. I quite like the kbbq and don't think its poor quality at all. Yes, I've gone to Richmonhill/Markham for kbbq a lot of times before, and yes I think they come quite close. Quite frankly, Id rather not waste time and gas anyways. The plus side is that I can get my meat, beer, sushi, AND hit up the theatres after, why not? To each their own huh?