This is my second time visiting this restaurant. It's no KaKa but okay for the price and quality. There isn't much of a waiting area and it can get quite crowded during peak hours. You are given a 2 hour time limit upon being seated. No surprise as this establishment seems to rush their customers to finish and even gives you a heads up when your time is almost done.You are given an iPad to order your food and it comes out whenever the items are ready.
As far as customer service there isn't much. I came in with a wheelchair and the employees were not very accommodating. When we asked for a wheelchair accessible table the employer gave a rude response instead of being understanding of the situation. Not very happy with the customer service.