Fried Raviolis were ice cold in the middle (pulled from frier too soon). Replacement order had raviolis with no cheese in them at all because they bubbled out (too long in the deep frier). They just can't get it right. And at the end of it all, the entrees came before the fixed appetizer came, yet I was never offered a comp, dessert, etc. for the major PITA.
Parking is insufficient here at the location itself, but if you rely on the huge mall parking then things aren't too bad. It's just a miracle how this chain finds so many places with insufficient parking relative to the seating size inside.
Hit the Shea location if you want their tasty food without all of the problems that this place has.