I purchased a sofa at The Dump and it's been nothing but a nightmare since. I can never get in touch with a human so am constantly having to leave messages. I have had two warranty claims and I have only owned my sofa for 6 months. The leather is cheap and fades after a few months and they call it wear and tear. After reaching someone finally months later they came out and fixed half the problem. I called the store manager in Tempe and he said, "I don't know what to tell you." I am annoyed and will NEVER do business with them again. $1300.00 is what I paid for my sofa and I could have done better at a second hand store for a fraction of that cost! If there was a way I could post photos I would. Beware!