I absolutely love this store. The employees/owners are ALWAYS incredibly helpful and informative and they really care about the animals. They personally love and care for each bird and they make sure the birds are truly ready to be sent home to be a part of your family. Most stores I have been to do not have good customer service and/or they really don't care if the bird you get is right for you and your family. We got a family pet that we are so thrilled with. They did such a great job socializing him and loving him that bringing him into our home was an increadibly smooth transition. I highly recommend making them your first stop when looking for a feathered friend!