Its times like this im glad im a yelper. One star for this establishment is far from fair. Im sure the person who wrote the other review had her reasons, but keep in mind its a brand new facility & theyre still working out bugs.
I for one am very glad to have another indoor jump house place to add to my familys repetoir.
We came here for a party & were greeted by the owner, roger, who was polite & friendly.
Overall it was a positive experience. My kids loved it, i found out their open bounce is ALL DAY and only $8 a kid (a buck cheaper than the place nearest me, so id spend a little extra gas to come here), and their parties are cheaper than bounce u.
Compared to bounce u, this place is smaller but cleaner & safer BY FAR (see myreview on bounce u in henderson, my daughters foot got caught in a hanging rope that shouldnt have beenthere & she was suspended by her leg, and no one was even there to supervise. Havent been back since.)
My only comments to the owner are to help make a new place a bit better:
The matts WERE loose. I stepped on one & it came apart under my foot. May want to think about gluing them in place. If not to the floor, at least to each other.
Also if you pay for a party, you really shpuld have more than an hour and a half in the facility, and you probably shpuld have help to serve food, cake, etc. i didnt know my hostess very well but i wound up helping her serve cake because she didnt have help. If youre only going to have 1.5 hour parties, having a helper to serve will speed up the party process for sure.
One final thought. This place is difficult to find. A sign by the street would be helpful.
As i said, overall a positive experience.
4 stars.