Dr. O is amazing. I've needed glasses my entire life and he took his time with my exam and explained why my eyes were the way they were. I was very grateful. The only reason for not giving 5 stars is that they require an appointment for everything. Even to pick up a new prescription that you ordered weeks prior. I've never needed an appointment to pick up my new glasses at any other eye doctor anywhere in this country. I was however very pleased with my purchase and it's quality. My only suggestion to them is to be a little more flexible with your customers since you're only open Monday - Thursday.