I am giving one star because the salesman I worked with was amazing, kind, and we connected outside of the new Ford Fusion I was looking to purchase.
Everything was great and I was honestly considering purchasing the vehicle until the manager came over. What a @#$%. First off, he bad mouthed my current car, 2011 Mazda3 saying that those are hard to sell. Okay, whatever, you are used car salesman, I get it, you have to do that to get me to trade it for low. Then he became argumentative when I told him it is in the shop getting the clutch replaced and had the audacity to argue with me over why I purchased GAP insurance on a certified used vehicle. You know why? BECAUSE ITS NONE OF YOUR BUSINESS.
Even after I told him I am very happy with my bank and would not be interested in financing at all, he insisted on making me later for my dinner date by going over all of my options. I tried telling him I'm not worried about my payments, I am only worried about how much the bottom line is on the car, he continued to talk condescending to me and argue with anything I said.
NEVER will I go back to this store. Still looking for a 2015 Ford Fusion SEL if anyone sees one :-)