I'm surprised by some of the negative reviews on Flores here on Yelp. I have used Flores twice in the past year- Once to check out why the heater wasn't working and the other for A/C repair.
The service technician was honest, prompt, and affordable.
The unit I have is very old, but not yet in need of replacement. Flores could have made $$$ off me by recommending me to buy a new unit when I first called about the heater not working, but the tech recommended that I wait till the whole unit dies and use space heaters in the meantime. Which I am a-okay with! I understand that it might seem like they just want me to be dependent on regular maintenance or service but that hasn't been the case. I've only had my a/c actually repaired once. And it cost about $150 and took less than an hour. I'd definitely rather pay that every few years than $4k for a new unit.
I'm glad I finally have a 'guy'. Lots of people have a plumbing guy, an electrical guy, etc. Now I have an a/c guy! I will definitely keep their contact info for future use!