This place is the worst.
Having come here in the past and being less than impressed, we stopped by before a show at the Royal Alex (due to location and time constraints) to grab a quick bite with really really low expectations. Even still, they managed to disappoint.
We ordered a pitcher of beer and nachos - assuming these would be a safe bet cus even when nachos are pretty bad they are still edible.
Well the nachos are terrible. Served flat and sparse they are really expensive for the small quantity you get. They arrived cold and with minimal toppings. And didn't come with guac as requested.
Which leads to the capabilities of our server....she had none. It took me 5 minutes to explain to her that we didn't want the chili sauce on the nachos but on the side if possible. She still left with a confused look. She offered the guac like three time (all three of which I said YES and it still came without). She NEVER once came to check on us. My boyfriend ordered a basket of fries afterwards. That took over 20 minutes to come out. Again cold. We wanted to tell her to ask for a new batch and also to bring ketchup the next time around. But alas, she never stopped by. She WALKED by, but ignored our every attempt to flag her down. We saw her playing on her phone in the kitchen area for a while which was great. We finally flagged another server to ask for help. She said ok, but then she also did nothing.
So anywaysssss. Food is crap. They only hire incompetent servers. Prices high for the crap food and service you get. Won't be back.