I'm from Columbus but came through this station on a recent trip...rudest employees ever. If the company knew their employees behaved like this...well...they would probably do nothing, because Greyhound doesn't give a shit.
Our bus left hours late, but before that, on arrival, a driver had taken our tickets which we still needed and given us no reboarding passes. I managed to get screamed at by 2 different employees when I asked for new tickets, and they basically called me stupid and a liar. Sorry that you have to work at 6am ladies, but screaming at people isn't a good way to keep customers. Never using greyhound again.