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2016-07-02T00:00:00
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My experience with boulder boats started off great and the service turned out to be extremely poor quality. I was looking for a wakeboard boat at the end of last season so I went down to Boulder Boats to give them an idea of what I was looking for. The staff is incredibly friendly and helpful. They recommended a 2003 Tige that was fairly priced. I purchased the boat and there were quite a few different things wrong with it. The fuel gauge was broken, oil light stayed on, bimini was cracked, RPM problems, wakeboard racks were loose etc. Boulder told me to write down the problems I encountered for a week or two then bring it back and they would repair it free of charge. I had a total of 16 issues that I wrote down and they brought it back to the shop. This happened to be at the end of last season so I just got a chance to take it back out. They literally didn't fix 1 thing!!!! My first ride back out, the RPMs were still sky high and the boat kept almost overheating. I took my wife wake boarding and within 10 minutes of riding, the wakeboard rack fell off the boat and was a couple feet from smashing into her, the bimini wasn't fixed at all, the fuel gauge is still stuck at full, the oil light is still on, and the worst part: I took a look at the impeller (a 10 dollar part) and it was completely fried AND HAD NEVER BEEN REPLACED!!! This is the first thing they should have looked at with RPM problems. I am assuming they wanted it to overheat to get insurance money otherwise putting a new impeller in is a no brainer!!! Very disappointed overall with my experience. The boat is a beauty but it costed me 3,000 dollars to get these issues fixed. I have friends who purchased through Boulder as well that experienced similar issues.
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