I just loved Suzanne's Bridal. It was the only bridal store I felt genuinely helped. They really listened to my needs and suggested dresses that fit me so well. I felt very welcome and not overwhelmed (like I had at other salons). The selection is really great, and each visit there throughout the wedding planning process was a positive one.
When I first walked into the store, it was to try on a specific dress I was told they had. It turned out, they had just sold it and I could not try it on. I was a bit devastated at first, but Katie (the lady who helped me) was very eager and sweet, and made similar and also different dress suggestions for me to try on. The people there aren't on commission, so I really was encouraged and felt supported. I found my wedding dress that day, and was so happy I had followed her advice and suggestions.
The alterations process was pretty positive, too. I believe Suzanne does all of the alterations, and although there were some frustrating moments, over-all this piece of it was positive, too.