This is a beautiful place!! Excellent customer service and willing to work with you with a late check out. The only thing is that it was a far walk from the "downtown area" around Queen St. but that's the only thing. Employers were really nice and courteous!! Never had a better experience with customer service. I had my little maltese with me and asked if I would like water brought up for him and when I came back to my room they had gotten ice for me and open my curtains...it was excellent and would stay here again!!!